The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 10, 2017

Filed:

Jan. 25, 2016
Applicant:

Nacho Cove Inc., Portland, OR (US);

Inventors:

Thomas Jeffrey Enderwick, La Jolla, CA (US);

Christopher Perret, Bend, OR (US);

Stephen Scalpone, Portland, OR (US);

Assignee:

Nacho Cove Inc., Portland, OR (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 21/62 (2013.01); H04L 29/08 (2006.01); H04L 12/58 (2006.01); H04L 29/06 (2006.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06F 21/6263 (2013.01); G06F 17/30477 (2013.01); H04L 51/04 (2013.01); H04L 67/22 (2013.01); H04L 67/42 (2013.01);
Abstract

Digital communication messages processed by each specific one of a plurality of client computers are tracked and indexed. A query made by a first client computer against a base of digital communication messages of the organization is received by the client computers. The indexed communication messages are searched based on the query, and a search result is obtained. Relevance between the query and the search result is determined. Users operating client computers are prompted to indicate whether to respond to the query responsive to determining that the relevance meets a criterion. An indication to respond to the query is received by one or more client computers of the plurality. One or more responses are generated by the one or more client computers and transmitted to the first client computer.


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