The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 10, 2017

Filed:

Mar. 31, 2015
Applicant:

Intuit Inc., Mountain View, CA (US);

Inventors:

Wolfgang Paulus, Ramona, CA (US);

Luis Felipe Cabrera, Bellevue, WA (US);

Mike Graves, Sunnyvale, CA (US);

Assignee:

Intuit Inc., Mountain View, CA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/177 (2006.01); G06F 11/34 (2006.01); G06Q 40/00 (2012.01); G06F 9/44 (2006.01); G06F 11/30 (2006.01); G06F 3/048 (2013.01);
U.S. Cl.
CPC ...
G06F 11/3438 (2013.01); G06F 3/048 (2013.01); G06F 9/4421 (2013.01); G06F 9/4446 (2013.01); G06F 11/3041 (2013.01); G06Q 40/123 (2013.12);
Abstract

Abandonment indicator data is used to customize the user experience of an interactive software system, by monitoring and obtaining data about whether a user is at risk of abandoning the interactive software system. The resulting abandonment indicator data is analyzed and used to dynamically modify the user's experience by selecting user experience components based on the analysis of the user's abandonment indicator data. In this way, different types of user experience components can be utilized to provide the user with an individualized user experience that is customized to the user. Different types of user experience components can be utilized to adjust the user experience to adapt to the individual user.


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