The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 03, 2017
Filed:
Jun. 08, 2015
Sprint Communications Company L.p., Overland Park, KS (US);
Michael A. Gailloux, Overland Park, KS (US);
Lauren Ricardo St. Aubyn King, Somerset, NJ (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A method of authenticating a call origination directed to an enterprise call center. The method comprises receiving a first call origination message from a communication network by a computer system, wherein the first call origination message comprises an automatic number identification (ANI) storing a first phone number, determining by the computer system that the first phone number is not associated with an originator of the first call origination message, and responsive to determining that the first phone number is not associated with the originator of the first call origination message, dropping the first call origination message by the computer system and not answering the associated call, whereby the enterprise call center reduces its vulnerability to call origination spoofing.