The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 03, 2017

Filed:

Sep. 18, 2013
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Josephine Cardone, Pleasantville, NY (US);

Steven S. Pantridge, Quebec, CA;

Ramani R. Routray, San Jose, CA (US);

Yang Song, San Jose, CA (US);

Assignee:

GLOBALFOUNDRIES INC., Grand Cayman, KY;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01);
Abstract

A method includes analyzing, by a computer device, data associated with tickets generated in a managed environment. The method also includes generating, by the computer device, a suggested rule change based on the analyzing. The method further includes receiving, by the computer device, an acceptance or denial of the suggested rule change.


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