The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 19, 2017
Filed:
Oct. 15, 2014
Samsung Electronics Co., Ltd, Gyeonggi-do, KR;
Jaeduck Lee, Seoul, KR;
Dohyoung Kim, Gyeonggi-do, KR;
Hyunjeong Lee, Gyeonggi-do, KR;
Kiho Cho, Gyeonggi-do, KR;
Jungchul Kim, Seoul, KR;
Yesul Ha, Gyeonggi-do, KR;
Samsung Electronics Co., Ltd., Suwon-si, Gyeonggi-do, KR;
Abstract
A method for providing a composite voice-screen automatic response system (ARS) service, according to one embodiment of the present invention, comprises: a step for receiving, by a server for a multimedia call, a call request message from user equipment; a step for determining whether the server for the multimedia call possesses ARS contents corresponding to a call number of the call request message; a step for transmitting, by the server for the multimedia call, a command for downloading the ARS contents to the user equipment when it is determined that the server for the multimedia call possesses the ARS contents; and a step for transmitting, by the server for the multimedia call, the call request message to the call number, wherein the user equipment can receive an ARS service synchronized with a voice and a screen without installing an application according to each enterprise for providing the ARS service.