The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 19, 2017
Filed:
Nov. 25, 2015
Salesforce.com, Inc., San Francisco, CA (US);
Abdul Waheed, Santa Clara, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
In an enterprise environment that includes multiple data centers each having a number of first servers, computer-implemented methods and systems are provided for detecting faulty storage device(s) that are implemented as redundant array of independent disks (RAID) in conjunction with each of the first servers. Each first server monitors lower-level health metrics (LHMs) for each of the storage devices that characterize read and write activity of each storage device over a period of time. The LHMs are used to generate high-level health metrics (HLMs) for each of the storage devices that are indicative of activity of each storage device over the period of time. Second server(s) of a monitoring system can use the HLMs to determine whether each of the storage devices have been inactive or active, and can generate a fault indication for any storage devices that were determined to be inactive while storage device(s) at the same first server were determined to be active.