The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 12, 2017
Filed:
Jan. 09, 2013
Applicants:
Rajesh Cherukuri, Ridgeland, MS (US);
Huey Jiun Ngo, Flowood, MS (US);
John Burns Smith, Iii, Ridgeland, MS (US);
Inventors:
Rajesh Cherukuri, Ridgeland, MS (US);
Huey Jiun Ngo, Flowood, MS (US);
John Burns Smith, III, Ridgeland, MS (US);
Assignee:
BOMGAR CORPORATION, Ridgeland, MS (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); G06F 21/62 (2013.01);
U.S. Cl.
CPC ...
H04L 63/20 (2013.01); G06F 21/6218 (2013.01);
Abstract
A network appliance is configured to determine a security policy controlled by a system of an organization. The network appliance creates an association between the security policy and support agent access to the system. The network appliance creates portals where the access is based on the security policy and access includes connectivity for providing remote support service to the system from a remote support service disconnected from the system.