The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 12, 2017
Filed:
Jun. 10, 2015
Albert Scarasso, Austin, TX (US);
Enzo Alda, Bethani, CT (US);
Albert Scarasso, Austin, TX (US);
Enzo Alda, Bethani, CT (US);
Other;
Abstract
A system for implementing a computer-based assistance in a conversation can comprise determining an identification indication associated with a first participant in a conversation. The system can also comprise accessing, within a database, user information associated with the identification indication. The user information can comprise data relating to the first participant. Based upon the user information and one or more words communicated in the conversation, the system can include calculating one or more probabilities that the conversation is associated with one or more respective conversation types. Based upon a determined conversation type, the system can activate an expert agent in the conversation. The expert agent can comprise a virtual conversation participant that is associated with a goal. The system can also comprise executing a sequential lists of actions that are associated with the goal, wherein the list of actions comprises interactions with the first participant.