The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 29, 2017
Filed:
Jun. 10, 2013
Amazon Technologies, Inc., Reno, NV (US);
Po-Chun Chen, Herndon, VA (US);
David Brian Lennon, Reston, VA (US);
Patrick Brigham Cullen, Herndon, VA (US);
Daniel Thomas Robinson, Herndon, VA (US);
Jawash Mohamed, Reston, VA (US);
Alexander Justin Penney, Centreville, VA (US);
Kevin Christopher Miller, Herndon, VA (US);
Marwan Salah Oweis, Olney, VA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
A portable device is brought into a data center for testing connectivity between a customer and a service provider. A user of the device uses the device to requests ticket and customer information from a service provider in order to obtain more information about a particular task. The user plugs a cable into the device and performs a series of diagnostic tests on the connection. The device is configured to display the results of the diagnostic tests and any associated errors. The user of the device performs one or more actions based on the results of the diagnostic tests.