The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 15, 2017
Filed:
Feb. 23, 2017
Thumbtack, Inc., San Francisco, CA (US);
Joseph Lin Tsay, San Francisco, CA (US);
Alexander Cheston, San Francisco, CA (US);
Weikang Wan, Foster City, CA (US);
Giles Lavelle, Shrewsbury, GB;
Yue Zhao, Orinda, CA (US);
Togan Adrien Olczak, San Francisco, CA (US);
THUMBTACK, INC., San Francisco, CA (US);
Abstract
A server automatically generates a response to a request received from a first user. The server receives configuration information for configuring response templates for a second user. The configuration information indicates matching preferences, where each matching preference specifies a request field and a corresponding set of one or more expected values, and a message body that includes a set of one or more placeholder values. The response templates are generated for the second user according to the configuration information. The request is received from the first user. The second user is selected to respond to the request received from the first user. The response template that is determined to closest match to the request is automatically selected. The response is automatically generated using the selected template including populating the placeholder values with information extracted from the request. The generated response is transmitted to the first user.