The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 08, 2017

Filed:

Sep. 05, 2014
Applicant:

Verizon Patent and Licensing Inc., Arlington, VA (US);

Inventor:
Assignee:

VERIZON PATENT AND LICENSING INC., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04N 7/10 (2006.01); H04N 21/4425 (2011.01); H04N 21/432 (2011.01); H04N 17/04 (2006.01); H04N 21/234 (2011.01); H04N 21/478 (2011.01); H04N 21/658 (2011.01); H04N 21/81 (2011.01);
U.S. Cl.
CPC ...
H04N 21/4425 (2013.01); H04N 17/045 (2013.01); H04N 21/234 (2013.01); H04N 21/4325 (2013.01); H04N 21/478 (2013.01); H04N 21/6581 (2013.01); H04N 21/8173 (2013.01);
Abstract

A set-top box (STB) determines an occurrence of a first STB error during operation of the STB, and identifies a first error code that corresponds to the first STB error. The STB maps the first error code to a first self-help video of multiple self-help videos stored at the STB, and plays back the first self-video via a display device coupled to the STB.


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