The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 08, 2017
Filed:
Nov. 30, 2012
International Business Machines Corporation, Armonk, NY (US);
Max S. Bortolin, Sao Paulo, BR;
Guilherme S. Elias, Sumare, BR;
Marcos Vinicius L. Paraiso, Campinas, BR;
Marcos D. Sylos, Campinas, BR;
Fabio M. Tanada, Campinas, BR;
Sergio Varga, Campinas, BR;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and system for remotely managing business processes via a mobile device is provided. The method includes enabling, for a user, an application integrated with analytic models and geo-positioning technology. The user and a location of the user are identified. Preferences associated with the user are identified and a status of business processes associated with the entity at the location is monitored. In response, a status of the entity at the location is determined. Status data associated with the status is presented to the user via the mobile device. The status data is based on the preferences. The user may initiate an escalation process based on the status provided.