The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 08, 2017

Filed:

Apr. 01, 2015
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Brian D. Beck, Woodinville, WA (US);

Stephen D. Bader, Seattle, WA (US);

Deana Fuller, Seattle, WA (US);

Steven Frederickson, Seattle, WA (US);

Gregory T. Mattox, Jr., Bellevue, WA (US);

Carmen Quan, Bellevue, WA (US);

Srinivas Chakravarthula, Redmond, WA (US);

Ross N. Luengen, Sammamish, WA (US);

Akshatha Kommalapati, Kirkland, WA (US);

J Craig Hally, Sammamish, WA (US);

Song Zou, Issaquah, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G06F 3/0481 (2013.01); G06F 3/14 (2006.01); G06F 9/44 (2006.01); G06F 9/445 (2006.01);
U.S. Cl.
CPC ...
G06F 3/0481 (2013.01); G06F 3/14 (2013.01); G06F 9/4443 (2013.01); G06F 9/4446 (2013.01); G06F 9/4451 (2013.01);
Abstract

Contextual help is provided in an unobtrusive manner. The optimum point in time for displaying a help notification is determined by triggers associated with each help notification. The triggers may take into account various factors, such as the action currently being performed by the user, whether the tip has been presented to the user before, the user's past experience with the feature, and so forth.


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