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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9721274 B1

PDFFull Text
Date of Patent:
Aug. 01, 2017

Filed:

Apr. 26, 2016

Modifying tailored content based upon a service dialog

Applicant:

American Express Travel Related Services Company, Inc., New York, NY (US);

Inventor:

Troy P. Williams, Holtsville, NY (US);

Assignee:

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC., New York, NY (US);

Attorney:

Snell & Wilmer L.L.P.

Primary Examiner:

William Allen

Assistant Examiner:

Anand Loharikar

Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/02 (2012.01); G06Q 30/06 (2012.01); G06Q 10/06 (2012.01); G06Q 50/00 (2012.01); G06Q 20/10 (2012.01); G06F 17/30 (2006.01); H04L 29/08 (2006.01); G06Q 20/32 (2012.01); H04W 4/02 (2009.01); H04W 4/14 (2009.01); G06Q 20/12 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0267 (2013.01); G06F 17/30867 (2013.01); G06F 17/30882 (2013.01); G06F 17/30887 (2013.01); G06Q 10/06316 (2013.01); G06Q 20/10 (2013.01); G06Q 20/325 (2013.01); G06Q 30/0242 (2013.01); G06Q 30/0251 (2013.01); G06Q 30/0255 (2013.01); G06Q 30/0257 (2013.01); G06Q 30/0269 (2013.01); G06Q 30/0277 (2013.01); G06Q 30/0621 (2013.01); G06Q 30/0625 (2013.01); G06Q 30/0631 (2013.01); G06Q 30/0641 (2013.01); G06Q 50/01 (2013.01); H04L 67/02 (2013.01); H04L 67/16 (2013.01); H04L 67/22 (2013.01); H04W 4/02 (2013.01); H04W 4/14 (2013.01); G06Q 20/123 (2013.01);
Abstract

The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.

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