The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 25, 2017

Filed:

Dec. 06, 2011
Applicants:

Arif Kureshy, Sammamish, WA (US);

Gary F. Syck, Kirkland, WA (US);

Muhammad Adnan Alam, Redmond, WA (US);

Inventors:

Arif Kureshy, Sammamish, WA (US);

Gary F. Syck, Kirkland, WA (US);

Muhammad Adnan Alam, Redmond, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G06F 9/44 (2006.01); G06F 3/0489 (2013.01); G06F 3/0482 (2013.01); G06F 3/0484 (2013.01); G06F 3/0488 (2013.01); G06F 3/0481 (2013.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06F 9/4446 (2013.01); G06F 3/04895 (2013.01); G06F 9/4443 (2013.01); G06F 3/0481 (2013.01); G06F 3/0482 (2013.01); G06F 3/04842 (2013.01); G06F 3/04883 (2013.01); G06Q 10/10 (2013.01);
Abstract

A help interface is generated to present static help content and customized help content for an application. Help content data is accessed to define the static help content and a control command to support incorporation of the customized help content. The control command is implemented to determine a configuration of the application, and a user context is determined based on a user characteristic and the application configuration. The customized help content is then resolved based on the control command and the user context. In some cases, a help system may include a help viewer module or program in communication with a computer-readable memory storing the help content data. The help viewer may then render the help interface based on the static help content and customized help content resolved from the control command, the application configuration, and other aspects of the user context in which it is presented.


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