The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 18, 2017

Filed:

Oct. 21, 2014
Applicant:

Tata Consultancy Services Limited, Mumbai, IN;

Inventors:

Lipika Dey, Haryana, IN;

Gautam Shroff, Haryana, IN;

Somya Singh, Haryana, IN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30598 (2013.01); H04L 51/00 (2013.01); H04L 51/16 (2013.01); H04L 51/34 (2013.01);
Abstract

A method for performing email analytics is described. The method includes extracting emails from the configured email repository. The emails are then grouped into mail groups based on identification of content similarity of the emails. A network graph is then constructed for each of the mail group to identify an association of emails in the mail group based on header-level analysis of emails. Thereafter, email analytics is performed on the mail groups by clustering the mail groups into mail clusters based on temporal progression of emails in the mail groups. Key phrases are then determined based on a content analysis of emails in the mail groups in the mail clusters. The key phrases are then associated with the network graphs of the mail groups.


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