The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 04, 2017

Filed:

Feb. 20, 2014
Applicant:

Amazon Technologies, Inc., Reno, NV (US);

Inventors:

Kosar Akram Jaff, Kirkland, WA (US);

Shivkumar Shankaran, Issaquah, WA (US);

Nitin Bhat, Seattle, WA (US);

Kimberly Lee Daniels, Seattle, WA (US);

Samuel Pike Hall, Seattle, WA (US);

Nicholas John Morren, Seattle, WA (US);

Raja Shekhar Goli, Hyderabad, IN;

Prashant Agrawal, Secunderabad, IN;

Sebastian Jorge Gunningham, Fall City, WA (US);

Brian Jeffrey Saltzman, Seattle, WA (US);

Tiana Osbourne Symmonds, Atlanta, GA (US);

Debby Wing Yin Man, New York, NY (US);

Assignee:

Amazon Technologies, Inc., Reno, NV (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2012.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0601 (2013.01); G06Q 30/016 (2013.01);
Abstract

Techniques for managing a return request may be provided. For example, a user may want to return an item that the user received from an item provider via an electronic marketplace. The user can take a picture of the item and transmit the image to a computer that determines that the user would like to return the item. The computer may also determine that the item is returnable (e.g., was provided to the user within an allowable timeframe, satisfies a constraint for returning the item). The computer can initiate a return of the item. In some examples, the computer can also determine a convenient return location or the reason that the user is returning the item to the item provider.


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