The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 04, 2017
Filed:
Oct. 05, 2015
International Business Machines Corporation, Armonk, NY (US);
Dale K. Davis Jones, Ocala, FL (US);
Amol A. Dhondse, Pune, IN;
Bruce A. Jones, Highland, NY (US);
Anand Pikle, Bibwewadi, IN;
Gandhi Sivakumar, Victoria, AU;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
To guide a conversation based on cognitive analytics, data of the conversation up to a time in the conversation is received from a conversation interface while the conversation is continuing. Current data is received from a data source. The current data relates to a remote participant in the conversation and a topic in the conversation. A sentiment value of the remote participant during the conversation is determined from the current data and the conversation data. While the conversation is continuing, data of a prompt is introduced into the conversation. The data of the prompt is configured to cause the conversation to increase the sentiment value of the remote participant. A profile of the remote participant is updated with the sentiment value, to form an updated profile. The updated profile is used as a second data source in a later portion of the conversation.