The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 04, 2017

Filed:

Mar. 26, 2015
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Mike Grasselt, Leinfelden-Echterdingen, DE;

Albert Maier, Tuebingen, DE;

Sergej Schuetz, Boblingen, DE;

Thomas Schwarz, Stuttgart, DE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2006.01); G06F 11/07 (2006.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0769 (2013.01); G06F 11/0787 (2013.01); G06F 17/30303 (2013.01);
Abstract

The present invention relates to a method for processing data quality exceptions in a data processing system, the data processing system having access to one or more data sources and having access to multiple technical support systems, the multiple technical support systems having one or more predefined technical tasks. The method comprises providing a predefined grouping rule for assigning data quality exceptions to exception groups, and associating each exception group using at least one technical task; receiving a first description of at least a first data quality exception in a data set of the first data source; using the grouping rule for assigning the first data quality exception to at least a first exception group using the first description, and for associating the first exception group with a first technical support system; routing by the exception engine at least part of the first description to the first technical support system.


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