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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9686393 B1

PDFFull Text
Date of Patent:
Jun. 20, 2017

Filed:

Sep. 21, 2016

System, method and computer program product for service call identification

Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Keke Cai, Beijing, CN;

Bai Chen Deng, Beijing, CN;

Dongxu Duan, Beijing, CN;

Zhong Su, Beijing, CN;

Li Zhang, Beijing, CN;

Xiaolu Zhang, Beijing, CN;

Shiwan Zhao, Beijing, CN;

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);

Attorneys:

Alexa L. Ashworth, Esq.

McGinn IP Law Group, PLLC

Primary Examiner:

Binh Tieu

Int. Cl.
CPC ...
H04M 1/56 (2006.01); H04M 15/06 (2006.01); H04M 3/42 (2006.01); H04M 1/663 (2006.01); H04M 1/57 (2006.01); H04M 3/436 (2006.01); H04M 1/2745 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
H04M 1/663 (2013.01); H04L 67/10 (2013.01); H04M 1/274516 (2013.01); H04M 1/575 (2013.01); H04M 3/4365 (2013.01);
Abstract

A method, system, and computer program product, include receiving a request for registration from a service provider, the request for registration comprising characteristic information of a service call to be initiated, determining whether the service receiver has authorized the request for registration, and upon the service receiver having authorized the request for registration, registering the characteristic information of the service call for the service receiver to enable the identification of the service call.

Find Patent Forward Citations

Cai, Keke. (2017). System, method and computer program product for service call identification (U.S. Patent No. 9686393). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9686393

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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