The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 06, 2017

Filed:

Jul. 25, 2014
Applicant:

Verizon Patent and Licensing Inc., Arlington, VA (US);

Inventors:

Joel S. Angiolillo, Weston, MA (US);

Amit Mahajan, Bridgewater, NJ (US);

Hannah Y. Moon, Boston, MA (US);

Dorothy Beau Morley, Wakefield, MA (US);

Elizabeth Bersano, Waltham, MA (US);

Assignee:

VERIZON PATENT AND LICENSING INC., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04W 4/00 (2009.01); G06Q 30/02 (2012.01); H04W 24/08 (2009.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
H04W 4/001 (2013.01); G06Q 30/016 (2013.01); G06Q 30/0203 (2013.01); H04W 24/08 (2013.01);
Abstract

A dynamic mobile device feedback system is described. Feedback may be obtained using a device feedback client residing on the mobile device and a feedback server remote to the mobile device. The device feedback client may receive feedback solicitation inquiries (invitations/queries) and presentation rules from the feedback server, monitor the mobile device, identify trigger events associated with the mobile device, present the feedback solicitation inquiries in accordance with the presentation rules, and receive feedback from the user of the mobile device. The feedback may be sent to the feedback server for further processing.


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