The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 06, 2017

Filed:

Mar. 08, 2012
Applicants:

John a Landry, Spring, TX (US);

Eric Gagneraud, Houston, TX (US);

Miguel E Lezcano, Houston, TX (US);

Cesar Augusto Rosa, Cypress, TX (US);

Stephen M Deroos, Vancouver, WA (US);

Inventors:

John A Landry, Spring, TX (US);

Eric Gagneraud, Houston, TX (US);

Miguel E Lezcano, Houston, TX (US);

Cesar Augusto Rosa, Cypress, TX (US);

Stephen M DeRoos, Vancouver, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 17/3053 (2013.01); G06F 11/0706 (2013.01); G06F 11/0793 (2013.01); G06F 17/30554 (2013.01);
Abstract

Information regarding a computing device can be gathered, such as device information and support information. A plurality of solutions can be identified from multiple data sources based on the gathered information. The identified solutions can be ranked based on the gathered information and based on other information.


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