The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 30, 2017

Filed:

Sep. 16, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Ben Z. Akselrod, Givat Shmuel, IL;

Anthony Di Loreto, Markham, CA;

Brett G. King, Cary, NC (US);

Steve McDuff, Markham, CA;

Kyle Robeson, North York, CA;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G07C 5/00 (2006.01); G07C 5/08 (2006.01); G05D 1/00 (2006.01); H04L 29/08 (2006.01); G06Q 20/10 (2012.01); G06Q 50/30 (2012.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G07C 5/006 (2013.01); G05D 1/0088 (2013.01); G06Q 10/20 (2013.01); G06Q 20/102 (2013.01); G06Q 50/30 (2013.01); G07C 5/00 (2013.01); G07C 5/085 (2013.01); H04L 67/12 (2013.01);
Abstract

A computer-implemented method for automated service management includes identifying a period of time to perform a service on a transporter, wherein the transporter is one of: a vehicle, an aircraft, a watercraft, or a rail based transportation. A first location within a vicinity of the transporter is identified, wherein the vicinity is based at least in part on a known location of the transporter. The transporter is instructed to relocate to the first location and responsive to the computer determining the service of the transporter is complete, the transporter is instructed to relocate to the known location.


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