The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 23, 2017
Filed:
Mar. 20, 2015
Vonage Network Llc, Holmdel, NJ (US);
Jonathan Alexander, Roswell, GA (US);
Keith Meyers, Powder Springs, GA (US);
Vonage Business Inc., Atlanta, GA (US);
Abstract
Methods and apparatus for providing call flow information to devices associated with call flow destinations are provided herein. In some embodiments, a method for providing call flow information to a terminal device comprises receiving a communication specifying an initial destination from a calling party, and at least one of assigning the received communication to a terminal device associated with the initial destination and an alternate destination, forwarding the received communication from a terminal device associated with the initial destination to a terminal device associated with the alternate destination, or re-assigning the received communication to a terminal device associated with the alternate destination rather than with the initial destination responsive to a call set up failure. A call flow indicator is generated and transmitted to the terminal device associated with the alternate destination, the call flow indicator including an identifier of the initial destination and an identifier of the alternate destination.