The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 16, 2017

Filed:

Dec. 08, 2014
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Vikram Kumaran, Cary, NC (US);

John Christopher Cottrell, Raleigh, NC (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/725 (2006.01); H04W 4/12 (2009.01); H04L 29/08 (2006.01); G06Q 30/02 (2012.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04W 4/12 (2013.01); G06Q 30/0251 (2013.01); G06Q 30/0255 (2013.01); H04L 51/24 (2013.01); H04L 51/36 (2013.01); H04L 67/145 (2013.01); H04L 67/20 (2013.01); H04L 67/22 (2013.01); H04L 51/12 (2013.01);
Abstract

Methods and apparatus for managing interruptions in a multiple communication mode environment are provided herein. For example, a method may include receiving at least first instance of communication data associated with a first communication mode; obtaining first attribute data related to the first instance of communication data; classifying the first instance of communication data into first category based on the first attribute data using the interruption management device; and determining whether to interrupt a user by delivering the first instance of communication data based on the first category. The first category may be selected from a plurality of predetermined categories using a classification algorithm.


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