The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 09, 2017
Filed:
Jul. 23, 2014
Applicant:
Ncr Corporation, Duluth, GA (US);
Inventors:
Gregory S. Egan, Flowery Branch, GA (US);
Gregory Sirmans, Cumming, GA (US);
Matthew Kamp, Cumming, GA (US);
Assignee:
NCR Corporation, Duluth, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 24/00 (2009.01); H04W 4/02 (2009.01);
U.S. Cl.
CPC ...
H04W 4/02 (2013.01);
Abstract
Assistance techniques that give customers more knowledge and more freedom to seek out employees or other help providers. In an example method, a mobile device of a customer sends a request for assistance to a host computer, receives a location of help provider from the host computer, and displays the location on a map. The customer may then seek out the help provider.