The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 09, 2017
Filed:
Dec. 09, 2014
Xerox Corporation, Norwalk, CT (US);
Arvind Agarwal, Rochester, NY (US);
Saurabh Kataria, Rochester, NY (US);
Tong Sun, Penfield, NY (US);
Sumit Bhatia, Webster, NY (US);
Conduent Business Services, LLC, Dallas, TX (US);
Abstract
The technical solution under the present disclosure automatically analyzes conversations between users by receiving a training dataset having a text sequence including sentences of a conversation between the users; extracting feature(s) from the training dataset based on features; providing equation(s) for a plurality of tasks, the equation(s) being a mathematical function for calculating value of a parameter for each of the tasks based on the extracted feature; determining value of the parameter for tasks by processing the equation(s); assigning label(s) to each of the sentences based on the determined value of the parameter, a first label being selected from a plurality of first labels, and a second label being selected from a number of second labels; and storing and maintaining with the database a pre-defined value of the parameter, first labels, conversations, second labels, a test dataset, equation(s), and pre-defined features.