The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 25, 2017
Filed:
May. 21, 2015
International Business Machines Corporation, Armonk, NY (US);
Chin-Teng Cheng, Taipei, TW;
Ying-Hsien Lee, Taipei, TW;
Chih-Hsiung Liu, Taipei, TW;
Min-Tsung Wu, Taipei, TW;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Troubleshooting data can be collected to debug a computer appliance running in a production environment. A computer system can record inbound and outbound transactions and monitor for the occurrence of an error. Upon detection of an error, transactional data associated with the error can be copied to a container. The relevant transactions and user sessions can be run in the container on debug firmware and rich troubleshooting data can be collected from the execution. If the same error occurs again during this simulated execution, then the troubleshooting data that was collected, as well a product key, can be encrypted and included in an error report. The container can then be deleted from the appliance.