The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 18, 2017
Filed:
Nov. 26, 2013
International Business Machines Corporation, Armonk, NY (US);
Parmeet S. Chaddha, Foster City, CA (US);
Arthur L. Chin, San Mateo, CA (US);
Soumitra Sengupta, Belmont, CA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer system to control access to computer resources of a computer data center. The computer system includes processors and program instructions stored on one or more computer-readable storage devices of the computer system. The stored program instructions include: (i) program instructions to determine that a request to access one of the computer resources is in response to a service request pertaining to the one computer resource targeted by the service request; and (ii) program instructions, responsive to the determination, to map the service request to one or more standard operating procedures to enable information embedded in the one or more standard operating procedures to be used to process the service request, assign a user to execute the service request, and grant the user the requested access of the one computer resource to enable the user to execute the service request.