The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 18, 2017

Filed:

Feb. 09, 2012
Applicants:

Thomas V. Edwards, Suwanee, GA (US);

Daniel Francis Matteo, Lake Mary, FL (US);

Inventors:

Thomas V. Edwards, Suwanee, GA (US);

Daniel Francis Matteo, Lake Mary, FL (US);

Assignee:

NCR Corporation, Duluth, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); H04M 3/00 (2006.01); G06Q 40/00 (2012.01); G06F 9/44 (2006.01); H04M 3/436 (2006.01); G06Q 20/10 (2012.01); G10L 15/26 (2006.01); G07F 19/00 (2006.01); G07F 7/10 (2006.01); G07F 9/02 (2006.01); G10L 13/00 (2006.01);
U.S. Cl.
CPC ...
G06F 9/4446 (2013.01); G06Q 20/1085 (2013.01); G07F 7/1041 (2013.01); G07F 9/023 (2013.01); G07F 19/211 (2013.01); G10L 15/265 (2013.01); H04M 3/436 (2013.01); G10L 13/00 (2013.01); G10L 15/26 (2013.01);
Abstract

Techniques for overlaying a custom interface onto an existing kiosk interface are provided. An event is detected that triggers a kiosk to process an agent that overlays, and without modifying, the kiosk's existing interface. The agent alters screen features and visual presentation of the existing interface and provides additional alternative operations for navigating and executing features defined in the existing interface. In an embodiment, the agent provides a custom interface overlaid onto the existing interface to provide a customer-facing interface for individuals that are sight impaired, and the method further comprises injecting non-visible tags into screen definitions for the existing interface that are recognized only by the agents to handle exception conditions and actively ignored by the existing interface.


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