The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 11, 2017
Filed:
Mar. 07, 2016
Applicant:
At&t Intellectual Property Ii, L.p., Atlanta, GA (US);
Inventors:
Marian Croak, Fair Haven, NJ (US);
Hossein Eslambolchi, San Diego, CA (US);
Assignee:
AT&T Intellectual Property II, L.P., Atlanta, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); G06Q 30/06 (2012.01); H04M 3/38 (2006.01); H04L 12/725 (2013.01); H04M 15/00 (2006.01); H04M 1/253 (2006.01); H04M 3/523 (2006.01); H04M 7/00 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42306 (2013.01); G06Q 30/0633 (2013.01); H04L 45/30 (2013.01); H04M 1/2535 (2013.01); H04M 3/38 (2013.01); H04M 3/42059 (2013.01); H04M 3/42187 (2013.01); H04M 3/523 (2013.01); H04M 7/0075 (2013.01); H04M 15/8011 (2013.01); H04M 3/42161 (2013.01);
Abstract
The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network.