The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 28, 2017
Filed:
Mar. 04, 2015
International Business Machines Corporation, Armonk, NY (US);
Gianluca Della Corte, Rome, IT;
Giancarlo Delle Cese, Frosinone, IT;
Antonio M. Sgro, Fiumicino, IT;
Pia Toro, Rome, IT;
Ignazio F. Trovato, Via Nora Ricci, IT;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computing environment includes multiple software programs running on multiple endpoint computing machines. Each software program has associated diagnostics data. Each endpoint machine is running a diagnostics agent. The diagnostics agents are in communication with each other. A monitoring server interacting with the multiple software programs detects a malfunctioning associated with a software program running on a target endpoint, and submits a request to collect the diagnostics data of the malfunctioning software program. This collecting request is submitted to a service software program different from the malfunctioning program. The service software program may be running on a service endpoint different from the target endpoint. The requested diagnostics data is retrieved by the service software program from a diagnostics agent running on the target endpoint. The monitoring server then receives the requested diagnostics data from the service software program.