The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 21, 2017
Filed:
Apr. 04, 2008
Yixin Diao, Scarsdale, NY (US);
Kamal Kumar Bhattacharya, Pleasantville, NY (US);
Yixin Diao, Scarsdale, NY (US);
Kamal Kumar Bhattacharya, Pleasantville, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Techniques are disclosed for quantitatively estimating a value of a given process, such as an IT service management process. For example, a computer-implemented method for estimating a value based on a complexity analysis of a given process comprises a computer performing the following steps. A context for the given process is identified. A baseline for the given process is quantified. The process baseline comprises a key performance indicator and an underlying complexity measure. An improvement measure for the given process is determined. The improvement measure is achieved by at least one of a tooling deployment or a process transformation. A value derived for the given process is estimated based on the context identifying, baseline quantifying, and improvement determining steps.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile