The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 21, 2017

Filed:

Jun. 27, 2016
Applicant:

Aetherpal Inc., South Plainfield, NJ (US);

Inventors:

Deepak Gonsalves, Bridgewater, NJ (US);

Calvin Charles, Piscataway, NJ (US);

Assignee:

AETHERPAL INC., South Plainfield, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/0484 (2013.01); G06F 9/44 (2006.01); G06F 3/0481 (2013.01); H04M 1/725 (2006.01);
U.S. Cl.
CPC ...
G06F 9/4446 (2013.01); G06F 3/0481 (2013.01); G06F 3/0484 (2013.01); G06F 3/04842 (2013.01); H04M 1/72583 (2013.01);
Abstract

Described are a method and system that remotely instructs and guides end users of mobile devices to navigate through its various functions and configurations. The system comprises a repository, a control center, and an intelligent client on the mobile device, where the control center and mobile device operate in a client-server relationship and are in communication during a help session. An administrator uses the system to create step by step navigational instructions called story boards and reference device navigational maps which are uploaded to a repository. The control center pulls the relevant story boards and device navigation maps from the repository and uses it to remotely and interactively direct the end user of the mobile device to navigate through its various applications and functions.


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