The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 14, 2017
Filed:
Feb. 04, 2015
International Business Machines Corporation, Armonk, NY (US);
Joseph A. Bohn, Durham, NC (US);
Howard R. Davidson, Hudson, MA (US);
Jose I. Ortiz, Raleigh, NC (US);
Nicholas C. Schambureck, Madison, WI (US);
Kristin R. Whetstone, Raleigh, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Responsive to detecting a failure in a computer system determined by receiving a trap from at least one component integrated in the computer system, a notification to a recipient may be transmitted. A service ticket is created associated with the failure. One or more other problem events occurring during the failure is detected and an indication that the other problem events occurred during the failure is recorded. Notifying the recipient during the failure, of the one or more other problem events, is prevented. Responsive to detecting a resolution of the failure, the service ticket is updated with the other problem events with the indication that the other problem event occurred during the failure.