The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 28, 2017

Filed:

Jul. 25, 2014
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Petra Elisabeth Holmes, Cambridgeshire, GB;

Andrew Graham Fenn, Cambridge, GB;

Andrew Hopkinson, Cambridgeshire, GB;

David Spike Palfrey, Cambridge, GB;

William Tunstall-Pedoe, Cambridge, GB;

Neil Copland, Cambridge, GB;

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2006.01); G06F 17/20 (2006.01); G06N 5/02 (2006.01);
U.S. Cl.
CPC ...
G06N 5/02 (2013.01);
Abstract

A system and method is disclosed for improving automated question-answering using real-world knowledge from a knowledge base. The system can be used to answer questions from various users. The system can generate answers to these questions using data stored in a knowledge base. In some embodiments, the system is provided with a list of questions separate from any user questions. The system can be trained using these questions in advance of a user question. The system can process the presented questions to determine that it can generate high-quality correct answers. The system can take various steps to determine a high-quality answer to a question. The system can utilize human intelligence providers to improve this process, such as through a human interactive task system. Human intelligence can be used to determine that a question is understood, that a question is answered, and that the answer is of high quality.


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