The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 28, 2017

Filed:

Aug. 15, 2014
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Elizabeth A. Brownholtz, Andover, MA (US);

Werner Geyer, Boston, MA (US);

Sandra L. Kogan, Newton, MA (US);

Michael Muller, Medford, MA (US);

Eric M. Wilcox, Winchester, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 17/30 (2006.01); H04L 12/18 (2006.01); G06F 17/22 (2006.01); H04L 12/58 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30657 (2013.01); G06F 17/2235 (2013.01); G06F 17/2247 (2013.01); H04L 12/1813 (2013.01); H04L 51/18 (2013.01); H04L 67/02 (2013.01);
Abstract

A method, system and apparatus for logging external events in a human-to-human conversational space. In a preferred aspect of the invention, a persistent human-to-human conversational system can include a persistent human-to-human conversational tool such as a persistent chat tool, and an external event processor coupled to the persistent human-to-human conversational tool. The system further can include a query interface to the persistent human-to-human conversational tool. Finally, the system can include one or more collaborative tools communicatively linked to the persistent human-to-human conversational tool.


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