The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 21, 2017

Filed:

Jul. 14, 2014
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Jonathan Aniano, San Francisco, CA (US);

Andrew Lintner, Royal Oak, MI (US);

Rachel Wang, San Mateo, CA (US);

Arunesh Banerjee, Fremont, CA (US);

Tim Christian Schmidt, San Mateo, CA (US);

Ryan L. Smith, San Mateo, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/00 (2006.01); H04L 12/18 (2006.01); G06F 21/62 (2013.01);
U.S. Cl.
CPC ...
H04L 12/1813 (2013.01); G06F 21/6245 (2013.01); H04L 12/1822 (2013.01);
Abstract

Systems and methods are provided for online chats without displaying confidential information. A system sends, from a first online chat participant, an information request to a second online chat participant. The system receives, from the second online chat participant, a response based on the information request. The system notifies the first online chat participant of receiving the response from the second online chat participant without displaying confidential information of the response to the first online chat participant.


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