The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 21, 2017

Filed:

Jul. 16, 2015
Applicant:

Verint Systems Ltd., Herzilya Pituach, IL;

Inventors:

Roni Romano, Even Yehuda, IL;

Galia Zacay, ganei-Tikva, IL;

Rahm Fehr, Tel Aviv, IL;

Assignee:

VERINT SYSTEMS LTD., Herzilya Pituach, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/27 (2006.01); G10L 15/00 (2013.01); G10L 17/00 (2013.01); G06F 17/21 (2006.01);
U.S. Cl.
CPC ...
G06F 17/214 (2013.01);
Abstract

Machine learning-based methods to improve the knowledge extraction process in a specific domain or business environment, and then provides that extracted knowledge in a word cloud user interface display capable of summarizing and conveying a vast amount of information to a user very quickly. Based on the self-training mechanism developed by the inventors, the ontology programming automatically trains itself to understand the domain or environment of the communication data by processing and analyzing a defined corpus of communication data. The developed ontology can be applied to process a dataset of communication information to create a word cloud that can provide a quick view into the content of the dataset, including information about the language used by participants in the communications, such as identifying for a user key phrases and terms, the frequency of those phrases, the originator of the terms of phrases, and the confidence levels of such identifications.


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