The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 14, 2017
Filed:
Jul. 25, 2014
Verizon Patent and Licensing Inc., Arlington, VA (US);
Paul T. Schultz, Colorado Springs, CO (US);
Robert A. Sartini, Colorado Springs, CO (US);
Lin Song, Newton, MA (US);
Tim D. Paiement, Colorado Springs, CO (US);
William Andrew Fish, Bedminster, NJ (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
A system may be configured to receive an indication that a call has been placed (e.g., to a call center), and may provide a customized visual interface. The customized visual interface may include information that is potentially relevant to a user who has placed the call, and may be based on, for example, a user profile or history information, a purchase history of goods or services offered by an entity associated with the called party. The customized visual interface may allow the user to more quickly satisfy the purposes of his or her call than through traditional audio or touchtone menus.