The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 07, 2017
Filed:
Jun. 12, 2015
Sriram Chakravarthy, Saratoga, CA (US);
Rammohan G. Menon, Los Altos, CA (US);
Madhav Vodnala, San Jose, CA (US);
Sriram Chakravarthy, Saratoga, CA (US);
Rammohan G. Menon, Los Altos, CA (US);
Madhav Vodnala, San Jose, CA (US);
Other;
Abstract
In one embodiment, a computer-implemented method of a designated automated answering system (AAS) includes receiving a client-side application message to an AAS. The AAS includes a server-side entity managed by an enterprise. The client-side application message comprises a user's query for enterprise-related information. The client-side application message are parsed to identify user-identification data. A step includes determining one or more information sources relevant to the query for enterprise-related information. At least one or more information sources are queried. A step includes receiving a query information from the at least one or more information sources. The query information is relevant to the user's query. A natural-language text message that responds to the user's query is generated. The natural-language text message includes a single response.