The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 31, 2017
Filed:
Jun. 17, 2016
Bandwidth.com, Inc., Raleigh, NC (US);
James Milko, Durham, NC (US);
Bandwith.com, Inc., Raleigh, NC (US);
Abstract
Techniques are disclosed for troubleshooting an IP telecommunications network. A network server sends a notification message to a plurality of IP addresses each associated with a customer endpoint. The server receives a notification response from each of the customer endpoint IP addresses and determines a response time for each of the customer endpoint IP addresses. The response times are compared to an expected notification response time and those that exceeded an expected response time are geo-located. Traceroutes are performed to customer endpoint IP addresses in the same geo-located area that exceeded the expected response time. All hops between the server and the customer endpoint IP addresses for each traceroute performed are geo-coded to determine impacted and non-impacted routes between the server and each customer endpoint IP address. IP traffic between the server and a customer endpoint IP address may then be re-routed from an impacted route to a non-impacted route.