The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 31, 2017
Filed:
Dec. 30, 2014
Xiaomi Inc., Beijing, CN;
XIAOMI INC., Haidian District, Beijing, CN;
Abstract
The present disclosure discloses a method and device for obtaining a voice service. The method includes: obtaining information on a service process corresponding to a service number of a call, wherein the information on the service process comprises input prompt information for each stage of the service process, and the input prompt information is used to prompt a user for input; displaying, after getting through the call, the input prompt information of the service process; receiving an input signal from the user in response to the input prompt information; and sending the input signal to an automatic voice service system to obtain a service therefrom. The method and device avoid the problems that the user does not know what kind of response signal should be input to continue the query until he or she hears the whole voice prompt information.