The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 10, 2017
Filed:
Dec. 09, 2011
Brian Dueck, Collingwood, CA (US);
Ahmad Naser Abdelrahman, Belmont, CA (US);
Paul Hugh Wilkie Bishop, Flower Mound, TX (US);
Brian Dueck, Collingwood, CA (US);
Ahmad Naser Abdelrahman, Belmont, CA (US);
Paul Hugh Wilkie Bishop, Flower Mound, TX (US);
ORACLE INTERNATIONAL CORPORATION, Redwood Shores, CA (US);
Abstract
An order management system is provided. The order management system receives a provisioning order, where the provisioning order includes at least one order line, and where the at least one order line of the provisioning order references a product specification. The order management system transforms the provisioning order into a service order, where the service order includes at least one order line, and where at least one order line of the service order references a customer-facing service specification. The order management system transforms the service order into a technical order, where the technical order includes at least one order line, and where at least one order line of the service order references one of: a resource-facing service specification; or a resource. Thus, the order management system can define a customer-facing service that is not coupled to a technical implementation, nor coupled to a product offering.