The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 03, 2017
Filed:
Feb. 16, 2011
Laurence Jon Booton, London, GB;
Benjamin James Paddock, London, GB;
Laurence Jon Booton, London, GB;
Benjamin James Paddock, London, GB;
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY, London, GB;
Abstract
Computer-telephony events are initiated by a user operating a computer terminal to control, through a computer-telephony controller, operation of a communications terminal. The computer-telephony controller receives from a first computer terminal a request for a first computer-telephony event; in which the request for the first computer-telephony event comprises a label value. The computer-telephony controller refers to a mapping between the label value and an identifier of a communications terminal; and initiates the requested first computer-telephony event controlling operation of the communications terminal. The computer-telephony controller then receives, from second computer terminalB, a request for the label value. The computer-telephony controller authenticates the label value request and provides to second computer terminal the requested label value. The computer-telephony controller then receives from second computer terminal a request for a second computer-telephony event, in which the request for the second computer-telephony event comprises the label value. The computer-telephony controller refers to the mapping; and initiates the requested second computer telephony event controlling operation of the communications terminal.