The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 03, 2017

Filed:

Mar. 01, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Kevin B. Haverlock, Cary, NC (US);

Stephan J. Roorda, Fuquay-Varina, NC (US);

Michael D. Whitley, Durham, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G09B 7/00 (2006.01); G09B 7/02 (2006.01); G09B 5/00 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G09B 7/02 (2013.01); G09B 5/00 (2013.01); H04L 67/10 (2013.01);
Abstract

An approach is provided for evaluating subject matter experts (SMEs) in a question and answering (QA) system. In the approach, a number of responses are received at the QA system with each of the responses being a response to a common question and each of the responses being received from a SME. One of the responses is selected with the selected response being from one of the SMEs that is being evaluated. The approach evaluates the selected response by comparing the selected response to the responses received from the other SMEs. Based on the evaluation, the approach updates a SME confidence score that corresponds to the selected SME.


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