The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 27, 2016

Filed:

May. 28, 2013
Applicant:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Inventors:

Manah M. Khalil, Irving, TX (US);

Mohammad Y. Salman, Irving, TX (US);

Assignee:

VERIZON PATENT AND LICENSING INC., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/66 (2006.01); G06Q 10/10 (2012.01); G06Q 30/00 (2012.01); H04M 3/51 (2006.01); H04M 7/00 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/10 (2013.01); G06Q 30/01 (2013.01); G06Q 30/016 (2013.01); H04L 65/1053 (2013.01); H04L 65/1069 (2013.01); H04L 65/1096 (2013.01); H04M 3/5183 (2013.01); H04M 7/0024 (2013.01); H04M 2201/42 (2013.01);
Abstract

Systems, methods, devices, and non-transitory storage media provide a web-based graphical user interface to allow a user to control a softphone of a user device. A context handler operates on the user device and manages a page context of the web-based graphical user interface. A call manager operates as a RESTful web service on the user device. The context handler and the call manager communicate using JavaScript Object Notation with Padding (JSONP) messages. The call manager includes a finite state machine that indicates a current state of the softphone. The call manager generates application programming interface calls to the softphone in response to receiving JSONP messages. The user interface is updated to reflect the current state of the softphone based on execution of user selections by the softphone. The context handler chunks data into multiple JSONP messages if data exceeds a data size limitation of the JSONP.


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