The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 20, 2016

Filed:

Aug. 21, 2014
Applicant:

Facebook, Inc., Menlo Park, CA (US);

Inventors:

Yigal Dan Rubinstein, Los Altos, CA (US);

Mitu Singh, San Carlos, CA (US);

Qing Guo, Mountain View, CA (US);

Arturo Bejar, Saratoga, CA (US);

Arda Cebeci, Dublin, IE;

Assignee:

Facebook, Inc., Menlo Park, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 10/10 (2012.01); H04L 12/58 (2006.01); G06Q 50/00 (2012.01); G06Q 50/18 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/10 (2013.01); G06Q 50/01 (2013.01); G06Q 50/182 (2013.01); H04L 51/12 (2013.01); H04L 51/32 (2013.01);
Abstract

User reports concerning inappropriate content are received by a social networking system and are put into a content report management process that routes the reports into other handling processes based upon the reporting user's identification of the report type. Reports concerning content that is related to the reporting user are routed into a social resolution process that resolves the complaint through self-help and social resolution. Other reports are handled by a content review process that resolves complaints through automated methods as well as manual review by human agents.


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