The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 13, 2016
Filed:
Apr. 24, 2014
Applicant:
Radish Systems, Llc;
Inventors:
Richard A. Davis, Boulder, CO (US);
Anthony J. Brittain, Boulder, CO (US);
Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/51 (2006.01); H04M 3/493 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5183 (2013.01); H04M 3/493 (2013.01); H04M 3/4938 (2013.01); H04M 3/5191 (2013.01); H04M 3/42059 (2013.01);
Abstract
A system and method for improved voice and data communication is described. One embodiment includes a method for data communication with an end user, the method comprising connecting to an agent device; receiving a data session request from the agent device, wherein the data session request comprises a target telephone number; establishing a data session with an end-user device associated with the target telephone number; and transmitting data messages between the end-user device and the agent device using the data session.