The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 22, 2016

Filed:

Jun. 27, 2013
Applicant:

Itinvolve, Inc., Houston, TX (US);

Inventors:

Rob Reiner, Cypress, TX (US);

Michael Sharpe, Katy, TX (US);

Assignee:

ITINVOLVE, INC., Houston, TX (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06F 7/00 (2006.01); G06F 15/16 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04L 51/32 (2013.01);
Abstract

A system implementing a social paradigm for information technology (IT) services and social knowledge management in an IT environment. Physical and non-physical objects in the IT environment are represented by IT objects which are a type of social objects with social features. Each IT object has an activity stream for capturing communications, notifications, and knowledge related to the IT object. An activity stream manager may detect a change to an IT object, automatically generate a post, topic, or comment about the change, and place it in the activity stream of the IT object. For any IT object affected by the change, the activity stream manager may update an associated activity stream to reflect the change and may notify various users of the update in real time. A user interface is provided for the users to, among others, collaborate in the context of the change.


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